Haptik

What it does

Haptik has processed over 3 billion conversations to date. Our Intelligent Virtual Assistant (IVA) solutions have been leveraged by global brands like Samsung, KFC, Zurich Insurance, and StarHub, to transform customer experience and drive ROI.

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Build Enterprise-Grade AI Agents in No Time. Use your unstructured data (PDFs, CSVs, websites, help center & more) to build, train & deploy a custom AI agent for enterprise scale. Streamline Support with Voice Agents Resolve and route queries with natural, real-time voice support. Integrate voice agents with ultra-low latency, multilingual capabilities, and built-in smart handover for scalable, secure experiences. Track Agents’ Performance with Analytics Monitor KPIs, stay on top of trends, and ensure agent compliance with SOPs for enhanced operations and better customerfrom haptik.ai

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