HelpDocs App for Intercom Messenger
Self-serve support inside your product
HelpDocs App for Intercom Messenger launched on May 23, 2018 with 24 votes, #928 of 2,986 launches that month and more than 50% of that year's launches. The site was still online in September 2026, 8 years on.
What it does
The HelpDocs App for Intercom Messenger helps you bring self-serve support right into your product. It's super easy to set up (mostly), works in as many languages as you can think of (nearly), and is guaranteed (probably) to reduce your support volume.
The Intercom Messenger App lets your team add a multilingual searchable widget, send interactive article cards, and share articles in campaigns.
With the HelpDocs Intercom Messenger app installed your customers and your support team can harness powerful self-service capabilities right inside the Messenger. Before adding searchable cards on the Home screen or sending article cards to customers you'll need to install the HelpDocs app from the app store. It's super easy and shouldn't take more than a few minutes. Empower customers to help themselves before they get in touch with your support team. With the searchable card customers can search your HelpDocs Knowledge Base without leaving the Intercom widget. Point visitors or customers to specific articles that might help them succeed with your product. Helping out a customer but need…from support.helpdocs.io
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