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Life & fun · October 26, 2022

incident.io

End-to-end incident management, right from within Slack

incident.io launched on October 26, 2022 with 265 votes, #82 of 3,153 launches that month and more than 95% of that year's launches. The site was still online in September 2026, 3 years on.

In plain words

incident.io is an incident management platform that operates within Slack to guide teams through the full lifecycle of incidents. It automates processes, improves visibility across incidents, and collects insights for learning. The tool is designed for technical teams who need to rapidly respond to and resolve incidents while building more resilient products.

written from the facts on this page · September 2026

From the sources

incident.io empowers teams to run incidents end-to-end. Guiding you through stressful times, our platform automates processes, improves visibility and gathers insights. Now you can rapidly fix and learn from incidents, so you can build more resilient products.

incident.io is a software reliability platform unifying on-call, agentic root cause analysis, incident response, and status pages – helping teams resolve issues faster.

With incident.io, Zendesk modernized incident response across 1,200+ engineers and strengthened reliability company-wide. The real cost of an incident isn't just the downtime. It's the engineers who dropped everything, the customers who were impacted, and the product roadmap that keeps slipping. The teams that win break the cycle. Our goal is to support humans and an agent working together, from the moment an alert fires all the way through to resolution. Nexus is a living model of your production environment, built from your incidents, your systems, and your team. On-call, investigations, incident response, and status pages, built to work together from first alert to finalfrom incident.io

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