IrisAgent
AI customer support agents that automate 50%+ of tickets
IrisAgent launched on March 12, 2026 with 1 votes, #8,013 of 23,380 launches that month.
What it does
AI customer support automation trusted by Fortune 500 teams. Resolve tickets faster with 95% accuracy and zero hallucinations. See IrisAgent in action. IrisAgent uses AI to automatically resolve customer support tickets, tag & route issues, and assist agents in real-time — integrating with Zendesk, Salesforce, Intercom, and Freshdesk in under 24 hours.
IrisAgent resolves, assists, and scores every interaction on the helpdesk you already run. Grounded AI for chat, email, voice, and text. AutoQA on 100% of conversations. Live in 24 hours.
100% AutoQA coverage , 95%+ grounded accuracy , and live in 24 hours . One operating loop for support ops. Same intelligence for humans and AI. Governance built in. Support Analyst clusters recurring issues, flags escalations, and rolls up at-risk accounts from every conversation, AI or human. Ask in plain English. Ship the theme to product and ops, not just a ticket count. AutoQA covers 100% of conversations with the same rubrics your coaches already trust. Spot coaching moments without sampling bias. Quality becomes a system, not a weekly audit. Turn SOPs into executable workflows in plain English. Grounded agents act on your systems, then hand off with full context when confidence is…from irisagent.com
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