
Jelpy
Customer support made simple.
Jelpy launched on January 8, 2020 with 83 votes, #424 of 3,486 launches that month and more than 75% of that year's launches.
What it does
A customer support tool built for small business, for those, who don't have resources to keep a support team and cannot always be online. Asynchronous. Email based.
Does a similar job
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Jelly – A simpler shared inbox for small teams2024 · letsjelly.com · ▲338Hello HN! I wanted to share something we at Good Enough (https://goodenough.us) built over the past year: Jelly! https://letsjelly.com Jelly is a simpler shared inbox for small teams (like us) to answer team email. We had just been sharing a login to Fastmail previously, but as email started getting busier, that really started to stink as a solution — no one knew who was going to answer what, if someone else saw an email or not, etc etc. And a Google Group would prove to be worse, as replies too easily got lost to personal inboxes if someone accidentally didn’t “Reply…



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Source: Product Hunt launch ↗
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Hey folks. Last year I was fortunate enough to sign a deal to write a book with my favorite technical publisher, The Pragmatic Bookshelf. When I started out as an Engineering Manager many years ago, I found that there wasn't a huge amount of material that specifically and practically helped me understand how to do my job. When you learn to program there's all of these amazing tutorials, examples and guides, but what was there for new managers? In response to this, a couple of years ago I started a blog over at https://www.theengineeringmanager.com which got a decent amount of…
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