Lexii

What it does

Lexii replaces the heavy ticketing setup for customer support by working directly inside your email. The same agent works across all your emails and pulls data from your systems to draft responses with full context. Lexii is built for the most complex inquiries, and still takes a few clicks to set up. Lexii is for people who believe AI can handle customer support but keep experiencing difficulties in implementing it.

Lexii er en dansk AI-platform til kundeservice. En e-mail-agent besvarer indbakken og en web-agent besvarer spørgsmål på hjemmesiden — begge med jeres egen viden og med mennesket i kontrol.

Lexii er jeres nye AI-baserede e-mailplatform til effektiv håndtering af mange henvendelser. Forbind jeres Microsoft - eller Gmail -konto direkte, og lad AI bruge organisationens systemer og viden til at håndtere henvendelserne, mens I bevarer kontrollen. Lexii har gjort vores kundeservice hurtigere og mere effektiv. Vi bruger mindre tid på manuelt arbejde, kan fokusere på de henvendelser, der kræver menneskelig vurdering, og bevarer samtidig kontrollen over hvert svar. Web agenten svarer med det samme – også på de tekniske spørgsmål om solceller og varmepumper. De bedste samtaler lander hos os som varme leads. Regler skal afgøre, hvad der bliver en sag, og hvem der får den. Shakir Maytham…from lexii.io

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