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Growth · February 18, 2022

MetricsFlare

SMART survey platform for NPS, CES and CSAT surveys

MetricsFlare launched on February 18, 2022 with 22 votes, #958 of 2,645 launches that month and more than 50% of that year's launches. The site was still online in September 2026, 4 years on.

What it does

MetricsFlare simplifies measuring NPS, CES & CSAT scores. Real-time insights help identify promoters or detractors and it's easy to set up with any ticketing/support platform. Zendesk users can integrate it directly into their Support instance.

MetricsFlare helps you measure customer success, user's happiness score and to identify top-performers in your customer success team! Free trial available.

MetricsFlare is the customer success analytics platform we have built as a SMART Survey platform. Designed to collect customer feedback and digest it into comprehensive reporting you can learn from and act up on it. MetricsFlare is integrating with Zendesk in order to provide a seamless experience in collecting customer feedback. We are analyzing comments and adding a tone color to them. you are able to understand the feedback from your customer on a whole new level. Presentation ready reports with just one click through filters. You can easily understand your survey results broken down by NPS/CES/CSAT segments. Learn from geographical representation of the rates acquired and navigate your…from metricsflare.com

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