Microsoft Teams Ticketing System – Ticketing as a Service
Hello HN community! I’m excited to share Ticketing As A Service, a certified Microsoft Teams ticketing system designed to streamline service desk operations for any department. After working in IT and seeing the challenges of managing untracked requests, I created this solution to enhance productivity and efficiency for teams of any size or industry. What is Ticketing As A Service? This app helps teams manage bug reports, incident tickets, and service requests seamlessly within Microsoft Teams. By centralizing and organizing these requests, it reduces response times and ensures nothing gets…
Microsoft Teams Ticketing System – Ticketing as a Service launched on October 24, 2024 with 21 votes, #833 of 5,185 launches that month and more than 75% of that year's launches. The site was still online in September 2026, 1 year on.
In plain words
Microsoft Teams Ticketing System is a certified app that helps departments manage bug reports, incident tickets, and service requests directly within Microsoft Teams. It centralizes requests that would otherwise scatter across emails and chats, reducing response times and ensuring nothing gets overlooked. The system works for teams of any size or industry, including HR, Marketing, Legal, and IT, helping them stay organized and resolve requests faster while keeping everyone aligned on progress.
written from the facts on this page · September 2026
From the sources
The only M365-certified Microsoft Teams ticketing system. Manage IT, HR & support tickets with SLA tracking, built for Office 365 orgs. Try free.
In the maker’s words, at launch
Hello HN community! I’m excited to share Ticketing As A Service, a certified Microsoft Teams ticketing system designed to streamline service desk operations for any department. After working in IT and seeing the challenges of managing untracked requests, I created this solution to enhance productivity and efficiency…
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