neetoDesk

What it does

neetoDesk is an online customer service help desk software designed to enhance customer support experiences

Helpdesk ticketing solution that streamlines support, resolves inquiries efficiently, and boosts customer satisfaction.

NeetoDesk, a Zendesk/Freshdesk alternative, is a helpdesk solution that simplifies customer support with customizable ticket fields, automation, intelligent routing, SLA management and also integrating with tools like Slack and GitHub. NeetoDesk makes managing customer queries easy and organized. When a customer reaches out, a "ticket" is automatically created, allowing you to track, prioritize, and assign it to agents quickly. All tickets are visible in one place, making follow-ups and timely resolutions simple. Automation rules in NeetoDesk help you perform pre-defined actions automatically when certain events occur. These rules can automate various tasks, reducing the workload on support…from neeto.com

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