NINA

In plain words

NINA is an in-product AI assistant that helps users learn how to complete tasks through voice or text guidance. When users get stuck, NINA provides step-by-step instructions directly on the live interface without requiring them to search documentation or contact support. It targets B2B SaaS teams looking to reduce onboarding calls, support tickets, and repeated explanations by offering real-time, contextual assistance within the product itself.

written from the facts on this page · September 2026

From the sources

NINA lives inside your product and helps users exactly where they get stuck. They ask “How do I…?” by voice or text, and NINA guides them step by step on the live interface before they open a ticket, search documentation, or message support. It is not a scripted tour, chatbot, or FAQ. NINA is built for B2B SaaS teams still relying on onboarding calls, product videos, Slack channels, and repeated support answers.

AI-powered solutions by AgenQ to automate onboarding, customer support, and training for SaaS businesses.

NINA guides users through real workflows inside your software, no training calls, no videos, no support tickets. Not just documents — the actual click-by-click paths users take to get work done inside your product. "How do I invite my team?" — Users ask in their own words, right where they are working. She highlights the next step on screen and moves with the user until the task is complete. Get NINA up and running quickly — no lengthy implementation. Capture the tasks users need help with most — this is where NINA goes from answering tofrom agenq.com

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