Obort) Attempt to build a generic accounting system platform on Django

We had a lot of reasons we wanted to build our own help desk, the least of which (and easiest to mention) is that a three seat license to the top tier desk systems are well over $100/mo. Plus they were slowing us down quite a bit. Right now its only dependency is Django, it supports email alert for updates, has bundled style, a permission like public/private/internal status, optional anonymous questions/responses, categories, searching, and a few more I've missed. What I'd like to do is: extend tests, class based views, parse incoming emails as questions & response (this is important for…