
Paloma
Domino's-style ticket tracker for support teams.
Paloma launched on March 30, 2023 with 78 votes, #928 of 5,007 launches that month and more than 50% of that year's launches.
What it does
Paloma is a Domino's-style ticket tracker for support teams. Integrated with the ticketing, CRM, chat, VoIP and payments platforms your agents already use.
Does a similar job
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Zendesk Signals by UsercallFeb 2026 · usercall.co · ▲95Support teams handle hundreds of tickets but rarely analyze them systematically. Patterns like workarounds, feature confusion, or rising escalations often surface too late. This tool: Analyzes Zendesk tickets daily (last 7 days vs 30-day baseline) Detects workaround language, expectation gaps, and escalation trends Sends Slack alerts when thresholds spike Includes real customer quotes for context Built with TypeScript, Vercel, Supabase, Slack SDK, and Claude for extraction and categorization. Free for now. Would love feedback from support leaders or B2B builders.


MEJ Support AI2023 · mejsupportai.com · ▲8Quickly resolve customer queries - without lifting a finger.
More growth this month
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wallhop is a free paywall bypass. Paste any article link to read it without paywall popups, ads or clutter. No signup, no extension. A simple 12ft.io alternative.
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Source: Product Hunt launch ↗
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I'm a big fan of the BBC podcast In Our Time -- and (like most people) I've been playing with the OpenAI APIs. In Our Time has almost 1,000 episodes on everything from Cleopatra to the evolution of teeth to plasma physics, all still available, so it's my starting point to learn about most topics. But it's not well organised. So here are the episodes sorted by library code. It's fun to explore. Web scraping is usually pretty tedious, but I found that I could send the minimised HTML to GPT-3 and get (almost) perfect JSON back: the prompt includes the Typescript definition. At the same time I…
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