Growth · alternatives · 2026
24 alternatives to Paloma
Domino's-style ticket tracker for support teams.
Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. Paloma launched in 2023; newer entries below may have overtaken it.
- 1
Rocketlane▲247Reimagine service delivery for onboarding and PS teams
2023 · rocketlane.com · its alternatives →
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Shazam Events▲398Find concerts by genre, artist, venue and date anywhere
2024 · shazam.com · its alternatives →
- 4
ThriveStack v0.1▲365Self service infrastructure for the product-led era
2024 · thrivestack.ai · its alternatives →
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Support teams handle hundreds of tickets but rarely analyze them systematically. Patterns like workarounds, feature confusion, or rising escalations often surface too late. This tool: Analyzes Zendesk tickets daily (last 7 days vs 30-day baseline) Detects workaround language, expectation gaps, and escalation trends Sends Slack alerts when thresholds spike Includes real customer quotes for context Built with TypeScript, Vercel, Supabase, Slack SDK, and Claude for extraction and categorization. Free for now. Would love feedback from support leaders or B2B builders.
Feb 2026 · usercall.co · its alternatives →
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Ticketsauce▲74The #1 White label Solution for Event Ticketing & Marketing
2021 · ticketsauce.com · its alternatives →
- 9
Ticketier▲93Superhuman for support tickets: get through them 2x fast
2020 · digitalbrain.app · its alternatives →
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I've been running long duration coding agents with Claude Code for about 6 months now. Steve Yegge released Beads back in October and I found that giving Claude tools for proper task tracking was a massive unlock. But Beads grew massively in a short time and every release made it slower and more frustrating to use. I started battling it several times a week as its background daemon took to syncing the wrong things at the wrong times. Over the holidays I finally ripped it out and wrote ticket as a replacement. It keeps the core concept I actually cared about (graph-based task dependencies)…
Jan 2026 · github.com · its alternatives →
- 12
Automatically tag tickets in Zendesk using Machine Learning.
2018 · zendesk.com · its alternatives →
- 13
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Use OpenAI's ChatGPT to sumarise support tickets
2023 · zendesk.com · its alternatives →
- 15
Federated mobile first open-source RSVP platform.
Nov 2025 · cactoide.org · its alternatives →
- 16
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Supportpage▲60AI powered support pages and ticketing system
2022 · supportpage.io · its alternatives →
- 18
Everything you need to manage events, free for organizers.
Jan 2026 · ticketing.cat · its alternatives →
- 19
Quickly resolve customer queries - without lifting a finger.
2023 · mejsupportai.com · its alternatives →
- 20
SupportBee is a support ticket system that turns customer emails into organized tickets. Assign, discuss, and resolve as a team. Set up in 5 minutes.
2011 · supportbee.com · its alternatives →
- 21OH
2012 · developers.supportbee.com · its alternatives →
- 22
SanTMS Trusted Ticket Management Software & Ticketing Tool
2025 · sansoftwares.com · its alternatives →
- 23
Ticketing system to easily manage customer service requests.
Aug 2026 · udeskglobal.com · its alternatives →
- 24
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Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →