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Dev tools · alternatives · 2026

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SupportBee is a support ticket system that helps teams organize, prioritize, and collaborate on customer support emails. It provides a REST-like API that allows developers to access SupportBee's functionality… Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. Our Hosted App Platform based on Github Services launched in 2012; newer entries below may have overtaken it.

  1. 1

    SupportBee is a support ticket system that turns customer emails into organized tickets. Assign, discuss, and resolve as a team. Set up in 5 minutes.

    2011 · supportbee.com · its alternatives →

  2. 2

    Everything you need to create amazing documentation

    2022 · archbee.com · its alternatives →

  3. 3

    Lightweight documentation tool for software teams & products

    2020 · archbee.com · its alternatives →

  4. 4
    Firmbee▲221

    All-in-one project management system.

    2022 · firmbee.com · its alternatives →

  5. 5

    A beautiful, intelligent, and intuitive ticketing system

    2019 · supportbench.com · its alternatives →

  6. 6

    Help desk software for a more human & helpful experience

    2016 · helpscout.com · its alternatives →

  7. 7
    FeedBee▲72

    The analytics platform for your newsletter

    2021 · its alternatives →

  8. 8

    Free customer support platform for startups

    2022 · helpscout.com · its alternatives →

  9. 9

    Hello HN! I wanted to share something we at Good Enough (https://goodenough.us) built over the past year: Jelly! https://letsjelly.com Jelly is a simpler shared inbox for small teams (like us) to answer team email. We had just been sharing a login to Fastmail previously, but as email started getting busier, that really started to stink as a solution — no one knew who was going to answer what, if someone else saw an email or not, etc etc. And a Google Group would prove to be worse, as replies too easily got lost to personal inboxes if someone accidentally didn’t “Reply…

    2024 · letsjelly.com · its alternatives →

  10. 10

    AI powered support pages and ticketing system

    2022 · supportpage.io · its alternatives →

  11. 11

    Simple ticketing system for teams.

    2019 · helpdesk.com · its alternatives →

  12. 12

    AI-powered support assistance that learns from past tickets

    2022 · cohere.io · its alternatives →

  13. 13
    SocialBee▲258

    Get more leads from social media

    2021 · socialbee.com · its alternatives →

  14. 14

    Cryptocurrency solutions to grow your business

    2022 · blockbee.io · its alternatives →

  15. 15

    AI support agent, help center & changelogs in a single inbox

    Jun 2026 · releasedock.co · its alternatives →

  16. 16
    Wellbee▲74

    Engagement measurement and feedback exchange through Slack

    2021 · wellb.ee · its alternatives →

  17. 17

    Free customer support software

    2024 · vanillaapps.com · its alternatives →

  18. 18
    Hiver 2.0▲131

    Shared inbox management for teams

    2019 · hiverhq.com · its alternatives →

  19. 19

    Corporate wellbeing platform

    2021 · wellbees.co · its alternatives →

  20. 20
  21. 21

    Simplifying tech support of work from home users.

    2020 · netbeez.net · its alternatives →

  22. 22

    Self-Hosted Support Tickets and Project Management

    2025 · supportengine.cloud · its alternatives →

  23. 23

    Respond to support tickets with AI

    2023 · ticketai.app · its alternatives →

  24. 24

    The collaborative email platform for your team

    2015 · helpmonks.com · its alternatives →

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Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →