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AI · May 21, 2024

Real-Time Agent Assist By Convin

Empower Every Agent with AI-Powered Assistance on Live Calls

Real-Time Agent Assist By Convin launched on May 21, 2024 with 36 votes, #712 of 4,539 launches that month and more than 75% of that year's launches. The site was still online in September 2026, 2 years on.

Visit convin.ai ↗Alternativestop 16% of May 2024

What it does

Real-time Agent Assist is an AI-powered platform offering live guidance to call center agents. It enhances customer interactions with live suggestions, scripts, and alerts. It integrates with a Gen AI-powered knowledge base for efficient interactions.

Convin AI automates customer conversations across sales, support, and collections to improve CX, boost efficiency, and increase revenue.

Automate phone calls, empower reps in real-time, and unlock insights from every interaction to increase revenue, reduce costs, and improve customerfrom convin.ai

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