Dev tools · September 13, 2023

Redpen
Customer feedback and bug reporting software
What it does
Customer Feedback and Bug Reporting Software. The easiest way to send feedback and report bugs. Capture screenshots or record screens of any website, highlight issues using annotation tools, and submit them to your favourite issues tracking systems.
Does a similar job
all alternatives →- MUMost users won't report bugs unless you make it stupidly easy2025 · ▲335
Most feedback tools are built like people actually want to report bugs. They don’t. Unless you make it dead-simple, or better yet - a little fun. After shipping a few SaaS products, I noticed a pattern: Bugs? Yes. Bug reports? No. Not because users didn’t care but because reporting bugs is usually a terrible experience. Most tools want users to: * Fill out a long form * Enter their email * Describe a bug they barely understand * Maybe sign in or create an account * Then maybe submit it Let’s be real: no one’s doing that. Especially not someone just trying to use your product. So I built…





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