Request Video + Data Log Collection
Resolve issues faster with request video and real-time logs
Request Video + Data Log Collection launched on October 14, 2025 with 47 votes, #422 of 8,178 launches that month and more than 90% of that year's launches. The site was still online in September 2026, 1 year on.
What it does
Zight makes it easier for teams to quickly understand and resolve user issues. Each Request Video includes session logs like browser, OS, and network details, giving full context so you can confirm bugs, troubleshoot faster, and deliver clearer solutions.
Request screen recordings and automatic technical context through one secure link. Capture browser, OS, console, and network evidence with every response.
Send one secure link. Recipients record what happened while Zight captures the browser, system, and diagnostic details your team needs to resolve the issue. Request Video lets anyone record what they are seeing through a secure browser link. With Data Logs enabled, Zight adds the browser, operating system, screen, console, and network context your team needs—so the recording and the evidence stay together. Written bug reports rarely include the context that makes an issue reproducible. Request Video captures what the person saw and the technical evidence around it, so support can diagnose faster and engineering can start with a clearer report. Identify rendering and compatibility issues…from zight.com
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