SignalZen

What it does

Live Chat for your website from Slack. 2 types of advanced Slack integration. Easy setup by using WordPress, Drupal, Joomla, Shopify, and HTML/JavaScript plugins. Use mobile apps and the Console for audit and configuration.

AI customer support, live chat and human agents in one platform. SignalZen answers customers from your own knowledge and hands over to your team when it matters.

SignalZen answers your customers instantly using your own knowledge — and hands the conversation to a human the moment it matters. Your team stays in control from Slack, Microsoft Teams or Google Chat. Not ten identical features. Three things carry your support — and the rest quietly make them better. Answers customer questions automatically using your website, files, help center and instructions. A fast, customizable chat widget with suggested questions, files, screenshots and offline forms. Sits beside your agents, drafts replies from conversation context and improves tone in one click. Your team takes over any conversation, with full history and customer context. Chat and email…from signalzen.com

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