Smart365Guide

What it does

Smart365Guide adds an AI guidance layer inside SaaS and ERP products. It can explain confusing screens, guide users step by step, and safely help them complete workflows inside the product. Unlike static tours or help docs, Smart365Guide understands product context, user intent, and workflow state so users always know what to do next.

Smart365Guide adds an AI guide inside your product that can explain, guide, and safely help users complete tasks.

Smart365Guide embeds an AI guide inside your product. It explains confusing UI, walks users through workflows step-by-step, and — with approval — completes routine tasks automatically. Every new user cohort generates the same questions. Every new workflow creates the same confusion. You hire more CS reps — costs climb — but the problem never goes away. Includes agent time, tooling, SLA overhead, and context-switching tax on your engineering team. Without in-context help, users give up and churn silently — taking their ARR with them. Support teams scale linearly with user volume. That is the trap. Smart365Guide breaks it. Smart365Guide uses a deterministic BFS planning engine — not…from smart365guide.com

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