Strac Intercom Redaction

What it does

Strac Intercom Redactor protects businesses by automatically detecting or removing sensitive data like SSN, bank statements, identity documents, and medical notes from Intercom comments and tickets in a frictionless way.

Protect sensitive data in Intercom chats and support tickets. Strac’s Intercom DLP detects PII, PCI, PHI, and confidential data and automatically redacts or remediates exposure in real time.

Customers post sensitive personal information (PII or PHI) on Intercom chats/conversations (Customer Support Tool) for a given business function. Some of the burning reasons on why your Intercom account needs to be protected: Strac Intercom App is a Data Loss Prevention (DLP) software. There are 2 modes: A business can configure a list of sensitive data elements (SSN, DoB, DL, Passport, CC#, Debit Card, API Keys, etc.) to redact. Compliance, Risk and Security officers will get audit reports of who accessed which messages. Yes, it is published here: https://www.intercom.com/app-store/?app_package_code=stracapp Have a glance at Strac's assortment of sensitive data points, which are…from strac.io

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