Suptask

What it does

Suptask is the new way of working with tickets where your conversations on Slack are turned in to a full blown ticketing system, without leaving Slack. Remove barriers between teams and decrease response time by optimizing the time-to-resolution (TTR).

Submit and manage tickets between your teams without leaving Slack. Your conversations and messages are the tickets with a Slack ticketing help desk system.

Employees ask for help where they already work. Support teams track, route, and resolve. All without leaving Slack. AI that resolves, triages, and routes so your team spends less time on tickets and more time on impact. A Slack ticketing system is help desk and service desk software that integrates with Slack. Any department, from IT and HR to Finance, can submit, track, and resolve internal requests without ever leaving their main workspace. Using Slack as your help desk, your messages can turn into tickets, so you never have to leave Slack to manage your tickets. Slack can also be used for Customer B2B Support, where each customer have their own dedicated Slack channel. Yes, Slack can be…from suptask.com

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