TapHero

What it does

TapHero! The app that gives home and field service providers a way to offer real-time video support and remote assistance to customers. Connect with your customers in real-time, offering immediate advice, diagnostics, and estimates.

Automate resident requests, maintenance, packages, and amenity reservations with TapHero. AI for HOA and condo teams, with no resident app required.

It answers residents, files registrations, books amenities and logs packages — in the email and text they already use, at the level of autonomy you set. Routine requests create hours of manual work: tracking, searching, responding, and following up. When the manager changes, the institutional memory leaves with them. Three steps, and the first two take an afternoon with our team. Your association's email keeps working exactly as it does today, and every message becomes a tracked ticket. Autopilot, Copilot or Off — per request type. Pets on Autopilot, front-desk instructions on Copilot, the rest off until you're ready. Routine requests close in minutes, day or night, leaving more time for…from taphero.com

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