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AI · August 19, 2024

TV

Testing voice AI and listening to calls takes time, so we automated it

Hey HN! I’m Akshay, and I built Elixir with my good friends, Chetan and Andrew. Elixir ensures your voice agent is reliable and works as expected in production through automated testing and call review. We built Elixir while trying to solve some of our own problems when building CodeCoach (https://www.trycodecoach.com/), an AI technical interviewer. We found ourselves spending significant time manually listening to calls for issues ranging from interruptions and transcription errors to user frustrations and poor conversation experiences, as well as trying to test the agent on…

What it does

In the maker’s words, at launch

Hey HN! I’m Akshay, and I built Elixir with my good friends, Chetan and Andrew. Elixir ensures your voice agent is reliable and works as expected in production through automated testing and call review. We built Elixir while trying to solve some of our own problems when building CodeCoach (https://www.trycodecoach.com/), an AI technical interviewer. We found ourselves spending significant time manually listening to calls for issues ranging from interruptions and transcription errors to user frustrations and poor conversation experiences, as well as trying to test the agent on different scenarios to make sure it wouldn’t break. Elixir makes this process 10x faster - we help you simulate 1000s of realistic test calls, automatically identify & triage “bad” conversations, and debug issues with audio snippets, call transcripts, and LLM traces all in one platform. Here’s the link - tryelixir.ai (sign up to try it out!). With multimodal models like GPT4o right around the corner, we believe voice agents will grow in capability and complexity, making testing and call review even more important for conversational reliability. We’re excited for you to try it out and are looking forward to hearing your feedback in the comments!

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