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Work · November 15, 2016

The Biggest Problem Facing Design

How to prove design ROI & ensure it doesn't become a fad

The Biggest Problem Facing Design launched on November 15, 2016 with 67 votes, #774 of 3,636 launches that month and more than 50% of that year's launches. The site was still online in September 2026, 9 years on.

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What it does

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This episode is the third in our mini-series, Design Horizons, and is the season finale for True North. As with many trends that have seen a rapid rise, there is a strong likelihood that there may be an equally strong decline in design. It is fear of this risk that is prompting many designers to call for their fellows to prove their value. It stands to reason that, if designers can prove their worth and, thus, convince their employers that design is providing a strong return on investment (ROI) to them, they’ll have no choice but to keep championing designers. Now, if that were easy, nobody would have a worry, but it’s not. How can design—something that companies have traditionally assessed…from truenorthpodcast.com

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