The Ultimate Guide to Customer Support
The best tips and tools for great customer support
The Ultimate Guide to Customer Support launched on February 26, 2016 with 132 votes, #270 of 4,386 launches that month and more than 90% of that year's launches. The site was still online in September 2026, 10 years on.
What it does
What does customer support entail, and how can you effectively manage it all? Here we'll offer tips for small businesses looking to supercharge their customer support.
Top-notch customer service can turn skeptical shoppers into loyal patrons. But supporting your customers isn't straightforward. Between email, ticketing, chatbots, live chat, phone, and social media, customer support is complicated—and then some. Customers expect more, and they expect itfrom zapier.com
Does a similar job
all alternatives →
Intercom on Customer Support - 2nd edition2017 · intercom.com · ▲105Tips on how to scale great customer support
Building a Career in Customer Support2016 · helpscout.com · ▲67How to advance your career in customer support.
The customer service guide for startups 2015 · ▲63Detailed CS reference guide for entrepreneurs & small teams
Intercom on Customer Support2015 · intercom.com · ▲141Behind every great product is a great support team
Essential Tools for Running a Business2016 · activecollab.com · ▲121How we collaborate, develop and promote our product, support
Customer Support Academy2016 · buffer.com · ▲52Bite-sized lessons to help you level up your support game
More growth this month
the category →
wallhop is a free paywall bypass. Paste any article link to read it without paywall popups, ads or clutter. No signup, no extension. A simple 12ft.io alternative.
Growth · 11d ago · wallhop.io


Source: Product Hunt launch ↗
Launched alongside, February 2016
the whole month →
A new way to start an internet business anywhere
Dev tools · 2016 · stripe.com


:memo: Today I Learned. Contribute to jbranchaud/til development by creating an account on GitHub.
Dev tools · 2016 · github.com


- H2
Life & fun · 2016 · hisham.hm