Growth · alternatives · 2026

24 alternatives to The Ultimate Guide to Customer Support

The best tips and tools for great customer support

Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. The Ultimate Guide to Customer Support launched in 2016; newer entries below may have overtaken it.

1. 1
   Intercom on Customer Support - 2nd edition▲105

   Tips on how to scale great customer support

   2017 · intercom.com · its alternatives →

2. 2
   Building a Career in Customer Support▲67

   How to advance your career in customer support.

   2016 · helpscout.com · its alternatives →

3. 3
   The customer service guide for startups ▲63

   Detailed CS reference guide for entrepreneurs & small teams

   2015 · its alternatives →

4. 4
   Intercom on Customer Support▲141

   Behind every great product is a great support team

   2015 · intercom.com · its alternatives →

5. 5
   Essential Tools for Running a Business▲121

   How we collaborate, develop and promote our product, support

   2016 · activecollab.com · its alternatives →

6. 6
   Customer Support Academy▲52

   Bite-sized lessons to help you level up your support game

   2016 · buffer.com · its alternatives →

7. 7
   Intercom on Customer Engagement Book▲246

   The right messages, to the right people, at the right time

   2015 · intercom.com · its alternatives →

8. 8
   Social Customer Service – The Essentials▲75

   How to do customer service on Facebook, Twitter & WhatsApp

   2015 · its alternatives →

9. 9
   Intercom on Customer Engagement▲97

   Engaging your customers in a meaningful way

   2016 · intercom.com · its alternatives →

10. 10
    Customer Service Software Guide▲81

    Free E-Book by Juphy

    2022 · juphy.com · its alternatives →

11. 11
    The Startup Chat 127: How to provide great customer support▲67

    Hiten Shah & Steli Efti discuss customer support

    2016 · thestartupchat.com · its alternatives →

12. 12
    Insights from SaaS companies▲77

    A guide for SaaS founders

    2016 · prowly.com · its alternatives →

13. 13
    HyperGrowth▲118

    Learn how to become a customer-driven company

    2017 · blog.drift.com · its alternatives →

14. 14
    Talk To Your Fucking Customers! (If You Want To Build A Better B2B Startup)▲171

    Actionable advice for B2B Startups by Steli from Close.io

    2018 · close.com · its alternatives →

15. 15
    Dream Support▲101

    Win business with memorable customer service

    2017 · dreamsupport.com · its alternatives →

16. 16
    Bookshelf Tips▲114

    Discover great books by entrepreneurs

    2016 · its alternatives →

17. 17
    Persuading Customer Support to Sell▲77

    7 steps for inserting the Support team in the Sales process

    2016 · its alternatives →

18. 18
    Startup Communities▲241

    How to build communities of entrepreneurs

    2015 · amazon.com · its alternatives →

19. 19
    The Ultimate Startup Guide To Sales▲91

    Everything you need to know about outbound sales

    2015 · startupsalesguide.com · its alternatives →

20. 20
    Talking to Humans▲79

    a practical guide to customer development

    2015 · amazon.com · its alternatives →

21. 21
    Traction▲192

    How startups can achieve consumer growth

    2015 · amazon.com · its alternatives →

22. 22
    ofCourseBooks▲123

    Let your students write, save and share their course notes.

    2016 · its alternatives →

23. 23
    The Ultimate Guide to Startup Data Distribution ▲62

    How to tell your company’s unique growth story

    2015 · its alternatives →

24. 24
    Support List▲14

    A list of resources for customer support professionals.

    2018 · its alternatives →

Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →