Life & fun · alternatives · 2026

24 alternatives to Intercom on Customer Support - 2nd edition

Tips on how to scale great customer support

Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. Intercom on Customer Support - 2nd edition launched in 2017; newer entries below may have overtaken it.

1
Intercom on Customer Engagement▲97
Engaging your customers in a meaningful way
2016 · intercom.com · its alternatives →
2
Intercom on Customer Support▲141
Behind every great product is a great support team
2015 · intercom.com · its alternatives →
3
Intercom on Customer Engagement Book▲246
The right messages, to the right people, at the right time
2015 · intercom.com · its alternatives →
4
Intercom on Onboarding▲239
Convert today’s signups into tomorrow's successful users
2016 · intercom.com · its alternatives →
5
Intercom on Customer Engagement▲300
A book on how to create messages that drive engagement
2017 · intercom.com · its alternatives →
6
The Ultimate Guide to Customer Support▲132
The best tips and tools for great customer support
2016 · zapier.com · its alternatives →
7
Intercom on Marketing▲262
The marketing book for startups, now in print and audio
2018 · intercom.com · its alternatives →
8
Intercom Conversations▲183
View, manage, and respond to customer conversations
2016 · apps.apple.com · its alternatives →
9
The Sales Handbook by Intercom▲165
New ways to close more deals
2018 · intercom.com · its alternatives →
10
The customer service guide for startups ▲63
Detailed CS reference guide for entrepreneurs & small teams
2015 · its alternatives →
11
Intercom on Onboarding (2nd Edition)▲105
Onboarding isn’t a metric, it’s an outcome
2019 · intercom.com · its alternatives →
12
Intercom on Product Management▲299
Our guide to the tough decisions facing PMs, now with audio
2017 · intercom.com · its alternatives →
13
Intercom Educate▲485
What a knowledge base should be–personal and intelligent
2016 · intercom.com · its alternatives →
14
Building a Career in Customer Support▲67
How to advance your career in customer support.
2016 · helpscout.com · its alternatives →
15
The Inside Intercom Podcast▲178
Conversations with startup practitioners
2015 · intercom.com · its alternatives →
16
Hug Your Haters▲92
The first book on customer service disruption
2016 · jaybaer.com · its alternatives →
17
Intercom on Starting Up▲11
How to build and grow a successful software company.
2017 · intercom.com · its alternatives →
18
Hiring Your Customer Support Dream Team▲79
A 40-page handbook on hiring for support teams.
2016 · helpscout.com · its alternatives →
19
Intercom on Jobs-to-be-Done▲106
Intercom's best writings on JTBD & product building
2016 · intercom.com · its alternatives →
20
Talking to Humans▲79
a practical guide to customer development
2015 · amazon.com · its alternatives →
21
Traction Book, 2nd Edition▲83
How any startup can achieve explosive customer growth
2015 · amazon.com · its alternatives →
22
Intercom for mobile apps▲184
A better way to connect with mobile users
2015 · fin.ai · its alternatives →
23
Blueprints For A SaaS Sales Organization▲62
How to design, build and scale a customer centric sales org
2016 · amazon.com · its alternatives →
24
Series by Intercom▲197
A powerful, intuitive visual campaign builder
2020 · intercom.com · its alternatives →

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Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →