Work · alternatives · 2026

24 alternatives to Hiring Your Customer Support Dream Team

A 40-page handbook on hiring for support teams.

Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. Hiring Your Customer Support Dream Team launched in 2016; newer entries below may have overtaken it.

1
Building Great Startup Teams▲61
A guide to attracting, hiring and retaining employees
2016 · its alternatives →
2
The customer service guide for startups ▲63
Detailed CS reference guide for entrepreneurs & small teams
2015 · its alternatives →
3
Intercom on Customer Support - 2nd edition▲105
Tips on how to scale great customer support
2017 · intercom.com · its alternatives →
4
The Sales Hiring Playbook by Steli Efti▲125
A practical guide to building a sales team
2017 · close.com · its alternatives →
5
Recruiting 101 for Startups▲71
A guide for startups on how to recruit your first hires.
2016 · getweirdly.com · its alternatives →
6
Building a Career in Customer Support▲67
How to advance your career in customer support.
2016 · helpscout.com · its alternatives →
7
The Ultimate Guide to Customer Support▲132
The best tips and tools for great customer support
2016 · zapier.com · its alternatives →
8
Work Rules! ▲82
Talent management and attraction ideas from inside Google
2015 · amazon.co.uk · its alternatives →
9
The People Management Handbook▲76
How to manage and lead people at work
2016 · amazon.com · its alternatives →
10
"Don't Tell Dick Jokes at Work" Book▲109
How you can confidently support women at work.
2019 · amazon.com · its alternatives →
11
The Guide to Agile UX Design Sprints▲112
A step-by-step playbook for product teams
2016 · its alternatives →
12
Blueprints For A SaaS Sales Organization▲62
How to design, build and scale a customer centric sales org
2016 · amazon.com · its alternatives →
13
Employee Management Guide▲82
How to hire, manage & retain your team
2016 · wagepoint.com · its alternatives →
14
The Ultimate Startup Hiring Guide▲88
Data and best practices from hiring for 200+ startups
2022 · dover.com · its alternatives →
15AC
A collection of support replies to make your support stand out▲198
2020 · supportexamples.com · its alternatives →
16
Intercom on Customer Support▲141
Behind every great product is a great support team
2015 · intercom.com · its alternatives →
17
The Five Dysfunctions of a Team: A Leadership Fable▲69
Exploring the fascinating, complex world of teams
2015 · amazon.com · its alternatives →
18
Persuading Customer Support to Sell▲77
7 steps for inserting the Support team in the Sales process
2016 · its alternatives →
19
The Independent Consulting Manual▲105
An insider's guide to building six-figure solo consultancies
2015 · independentconsultingmanual.com · its alternatives →
20
The Design Sprint▲181
An upcoming book and list of resources from Google Ventures
2015 · gv.com · its alternatives →
21
Dream Support▲101
Win business with memorable customer service
2017 · dreamsupport.com · its alternatives →
22
Lead by Writing▲177
A handbook on being a great manager by Slite and friends
2019 · slite.com · its alternatives →
23
Hug Your Haters▲92
The first book on customer service disruption
2016 · jaybaer.com · its alternatives →
24
Be Our Guest▲54
A practical outline for delivering amazing service
2015 · amazon.com · its alternatives →

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Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →