UserFB

What it does

a professional user feedback collection and management platform that helps enterprises efficiently collect, analyze, and process user feedback to improve product experience and customer satisfaction.

UserFB unifies AI live chat and user feedback management: the AI answers 24/7 from your knowledge base, hands off to a human in one click, and collects user feedback with automatic AI moderation. Embed with one line of code to boost customer satisfaction and product experience.

AI live chat and user feedback in one platform: 24/7 answers from your knowledge base, one-click human handoff, feedback collected and auto-moderated by AI. Paste the script into your site and a chat launcher appears, automatically matching your brand color. Upload docs or paste content; vector retrieval recalls the right answer and gets sharper with use. When the AI can't answer, hand off to a human in one click; collect and manage user feedback with automatic AI moderation. Embed with one line of code. The AI answers instantly from your knowledge base, hands off to a human when needed, with a real-time agent workbench, image and logged-in identityfrom userfb.app

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