Userscom

What it does

Userscom is customer support software for indie hackers and small teams. It combines live chat, ticketing, and payment tools (Stripe, Paddle) in one lightweight widget, so you can reply, issue a refund, or cancel a subscription without ever leaving the conversation. Flat pricing, no per-seat fees, 2-minute setup.

Userscom is customer support software with native Stripe, Paddle Billing & Paddle Classic integrations. Live chat, AI-organised tickets, and built-in refund & cancellation workflows, right from the ticket. From $20/mo.

Refund the charge, fix the account, send the reply, without leaving the chat. Customers feel looked after. You get your time back. From $20/mo. Most helpdesks only hold the conversation. Userscom finishes the job. Money and account actions stay in the ticket. Simple. No bloat. Fast widget. Flat pricing, so bootstrappers can actually use the powerful parts. Stripe, Paddle, and Custom Actions sit next to the conversation. That is the product, not a feature buried in a grid. Fast chat, AI that organises and drafts, shared inbox. No marketing suite bolted on. Look up customers, view subscriptions, issue refunds, and cancel, right from the ticket. Billing + Classic. Call your own platform APIs…from userscom.com

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