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    Hey, citizens of HN! I and my team have developed a bot for technical support. We set ourselves the task of reaching a new level of chatbots. The thing is that nowadays bots often redirect customers to support staff when a question was not found in the bot's presets database or the customer requires some kind of interaction with the company (for example, wants to buy a product). We have solved this problem. 1. the bot is capable of answering complex questions that require analyzing the company's knowledge base (especially the technical part). 2. the possibility to leave a request for some…

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    Hey HN! My name is Christian, and I’m the co-founder of https://frigade.ai. We’ve built an AI agent that automatically learns how to use any web-based product, and in turn guides users directly in the UI, automatically generates documentation, and even takes actions on a user’s behalf. Think of it as Clippy from the old MS Office. But on steroids. And actually helpful. You can see the agent and tool-calling SDK in action here: https://www.youtube.com/watch?v=UPe0t3A1Vpg How is this different from other AI customer support products? Most AI "copilots" are really just…

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