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Organize, automate and speed up your team's support

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    Simple ticketing system for teams.

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  18. 18IR

    I've been running long duration coding agents with Claude Code for about 6 months now. Steve Yegge released Beads back in October and I found that giving Claude tools for proper task tracking was a massive unlock. But Beads grew massively in a short time and every release made it slower and more frustrating to use. I started battling it several times a week as its background daemon took to syncing the wrong things at the wrong times. Over the holidays I finally ripped it out and wrote ticket as a replacement. It keeps the core concept I actually cared about (graph-based task dependencies)…

    Jan 2026 · github.com

  19. 19MT

    Hello HN community! I’m excited to share Ticketing As A Service, a certified Microsoft Teams ticketing system designed to streamline service desk operations for any department. After working in IT and seeing the challenges of managing untracked requests, I created this solution to enhance productivity and efficiency for teams of any size or industry. What is Ticketing As A Service? This app helps teams manage bug reports, incident tickets, and service requests seamlessly within Microsoft Teams. By centralizing and organizing these requests, it reduces response times and ensures nothing gets…

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    AI Agents for Customer Support

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