Dev tools · alternatives · 2026

24 alternatives to HelpDesk+

Jira service desk for Slack

Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. HelpDesk+ launched in 2020; newer entries below may have overtaken it.

1. 1
   Jira Service Desk for Slack▲84

   Improve SLAs and deflect tickets with Slack enabled support

   2019 · its alternatives →

2. 2
   Jira Slack Integration by Troopr▲101

   Save upto 90% of your time with easy automations for Jira

   2019 · its alternatives →

3. 3
   Slack Standup for Busy Teams▲95

   Autocomplete standup updates

   2020 · its alternatives →

4. 4
   Slack for Mac▲937

   A new, improved Slack desktop app for Mac

   2016 · slack.com · its alternatives →

5. 5
   Sidequest for Slack▲65

   🎟 Create your helpdesk or request inbox – 100% inside Slack

   2020 · its alternatives →

6. 6
   YouTrack Helpdesk▲166

   Streamline your customer support quickly and easily

   2023 · its alternatives →

7. 7
   HelpDesk.com▲145

   Simple ticketing system for teams.

   2019 · its alternatives →

8. 8
   Helpdesk by LabiDesk▲240

   All-in-one helpdesk to assist, engage & sell to leads

   2021 · its alternatives →

9. 9
   HelpKit Knowledge Base▲602

   Build a professional help center or doc site with Notion

   2022 · its alternatives →

10. 10
    Ask Ellie▲173

    Turn Slack messages into GitHub, Jira, or Linear tickets

    Feb 2026 · entelligence.ai · its alternatives →

11. 11
    Jitbit SaaS Helpdesk▲75

    SaaS ticketing system

    2019 · its alternatives →

12. 12
    Nextup Jira Integration▲76

    Use Slack actions to create Jira issues in one click

    2019 · its alternatives →

13. 13
    Zigi▲227

    Slack-based workflow assistant built for devs & their teams

    2022 · its alternatives →

14. 14
    Slack 2.0▲427

    Improvements that make working in Slack easier for everyone

    2020 · its alternatives →

15. 15
    Workflow Steps for Jira▲65

    Power up your Slack workflows with Jira steps

    2021 · its alternatives →

16. 16
    Slack 4.0▲472

    A snappier, more efficient Slack desktop experience

    2019 · its alternatives →

17. 17
    Troopr▲123

    JIRA Slack integration, Slack standup bot, Task mgmt slack

    2019 · its alternatives →

18. 18
    Jira Bot for Slack▲91

    A Slack Bot connecting you with your tickets

    2016 · its alternatives →

19. 19
    Slack Jira Integration▲134

    Easily keep issues moving right from Slack

    2018 · its alternatives →

20. 20
    Slackmin▲310

    Slack superpowers for business ops

    2022 · its alternatives →

21. 21
    Talkdesk for Slack▲91

    Reinvent your call center using Slack.

    2016 · its alternatives →

22. 22
    Sortd for Slack▲328

    Get Trello-style project boards right in your Slack!

    2017 · its alternatives →

23. 23
    ThriveDesk▲281

    The best way to support your customers

    2022 · its alternatives →

24. 24
    Sensay for Slack▲196

    Get advice from a helpful human, now available in Slack.

    2016 · its alternatives →

Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →