Dev tools · alternatives · 2026

24 alternatives to Jira Service Desk
Service desk software for modern IT teams
Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. Jira Service Desk launched in 2019; newer entries below may have overtaken it.
- 1

Instant automated Jira reports for software delivery teams
2024 · marketplace.atlassian.com · its alternatives →
- 2

- 3

Improve SLAs and deflect tickets with Slack enabled support
2019 · its alternatives →
- 4

Roadmap, capacity, calendar, time tracking & reports
2024 · marketplace.atlassian.com · its alternatives →
- 5

AI time tracking & resource planning for workload insights
2024 · marketplace.atlassian.com · its alternatives →
- 6

- 7

- 8

- 9

- 10

Powerful dashboards and charts for your Atlassian suite
2021 · its alternatives →
- 11

Level up Slack, Jira, Salesforce, and more with Automations
2021 · its alternatives →
- 12

Streamline Jira time tracking & Reports Effortlessly
2025 · jiraassistant.com · its alternatives →
- 13

Save upto 90% of your time with easy automations for Jira
2019 · its alternatives →
- 14

A visual user story mapping board for Atlassian Jira
2020 · its alternatives →
- 15

Search issues and track time of tasks you have worked on
2021 · its alternatives →
- 16

- 17

- 18

- 19

- 20

- 21

Enhance salesforce with a seamless Jira integration
2023 · its alternatives →
- 22

- 23

Hello HN, Our startup nearly died 2 years ago. We kept losing customers to spreadsheets. And it made us see a problem right under our nose: everyone just wanted flexibility & speed from a spreadsheet. But they have to stay in sync with {Jira / Salesforce / insert SaaS app}. When we followed this thread, we discovered how broken the integration experience was for flexible products like Airtable, Smartsheet, Monday, and Google Sheets. Their big problem is that they transform external data into their own format. This makes setup harder, since you have to get the mapping just right.…
2022 · visor.us · its alternatives →
- 24

Also compare
Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →