Growth · alternatives · 2026

24 alternatives to O'Reilly Bots - #10 - Customer service with bots

Michael Schneider, Rachel Law, and Alyx Baldwin

Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. O'Reilly Bots - #10 - Customer service with bots launched in 2016; newer entries below may have overtaken it.

1. 1
   Converse AI for Messenger▲19

   Customer Service bots for Messenger

   2016 · converse.ai · its alternatives →

2. 2
   O'Reilly Bots - #7 - Lili Cheng on bot personalities▲67

   The exec behind Xiaoice and Tay talks social computing

   2016 · oreilly.com · its alternatives →

3. 3
   Agent.ai▲151

   AI-enhanced customer service

   2016 · agent.ai · its alternatives →

4. 4
   O'Reilly Bots - #15 - Dennis Mortensen on email bots▲61

   X.ai founder talks personal assistant agents

   2016 · oreilly.com · its alternatives →

5. 5
   Microsoft Bot Framework▲167

   Your bots — wherever your users are talking

   2016 · github.com · its alternatives →

6. 6
   O'Reilly Bots - #3 - Dennis Yang on Bot Analytics▲63

   Aspects of the web that do and don't translate to bots

   2016 · oreilly.com · its alternatives →

7. 7
   Skylar▲104

   Helping business do more with Bots

   2016 · skylar.ai · its alternatives →

8. 8
   Answer Bot by Zendesk▲215

   Machine learning designed for customer service

   2017 · zendesk.com · its alternatives →

9. 9
   ChatBottle▲148

   Chatbots Search Engine

   2016 · chatbottle.co · its alternatives →

10. 10
    O'Reilly Bots - #9 - Jassim Latif from Slack on workplace bots▲72

    Plus a new bot from Pete and a review of Google Allo

    2016 · oreilly.com · its alternatives →

11. 11
    O'Reilly Bots Podcast - What are bots? Here’s the background.▲95

    Why AI-driven chat bots are a big deal right now.

    2016 · podcasts.apple.com · its alternatives →

12. 12
    Botanalytics▲194

    Conversational analytics for bots

    2016 · botanalytics.co · its alternatives →

13. 13
    What The Bot?!▲128

    Convos with chatbots to make you SMH and LOL

    2016 · whatthebot.ai · its alternatives →

14. 14
    Project Murphy▲140

    The chat bot with imagination by Microsoft

    2016 · its alternatives →

15. 15
    Bots for Intercom with Converse.AI▲119

    Scaling conversations in Intercom - without code

    2017 · learn.converse.ai · its alternatives →

16. 16
    BotFunded by botlist▲249

    Track which chatbots are getting the most funding

    2016 · botfunded.com · its alternatives →

17. 17
    Kylie▲83

    Automate answers to customer service requests

    2017 · kylie.ai · its alternatives →

18. 18
    Medium's Support Bot▲202

    Get support with your Medium account from a bot

    2016 · medium-external.ada.support · its alternatives →

19. 19
    O'Reilly Bots Podcast - #8 - Real AI products arrive▲69

    Hilary Mason, Jimi Smoot, Roger Chen on creating AI products

    2016 · oreilly.com · its alternatives →

20. 20
    SlackBotList▲169

    A collection of some of the best Slack Bots

    2015 · slackbotlist.com · its alternatives →

21. 21
    O'Reilly Bots - #19 - Amir Shevat on enterprise workplace communication▲8

    Slack's head of developer relations talks office bots

    2017 · oreilly.com · its alternatives →

22. 22
    Zittly▲211

    Customer experience feedbacks survey through chatbots.

    2016 · its alternatives →

23. 23
    O'Reilly Bots Podcast: Sarah Guo on the Case for Bots▲67

    Greylock Partners investor joins for episode 2

    2016 · oreilly.com · its alternatives →

24. 24
    e-botfinder▲126

    Connecting chatbot developers with businesses

    2016 · its alternatives →

Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →