Hi HN! In all the organisations, we have worked, SDEs and EMs spend a lot of time on on-call, incident operations, ticket operations - Constantly updating everyone on the current status of an incident, figuring out who is the current Oncall in Slack threads like @dev-oncall, Missing following up on Action Items post-incident, creating a post-mortem RCA document, Spending time on creating and analysing oncall reports For each of these tasks, there is a Developer who doesn't like to spend time on these tasks and an Engineering leader who stresses maintaining this culture. This is why we…
