Growth · alternatives · 2026

24 alternatives to Scup Care

Bye bye old tickets, modern messaging has met customer care

Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. Scup Care launched in 2017; newer entries below may have overtaken it.

1. 1
   ServiceDock▲118

   Handle customer support via messaging apps, social & webchat

   2017 · servicedock.com · its alternatives →

2. 2
   Intercom Conversations▲183

   View, manage, and respond to customer conversations

   2016 · apps.apple.com · its alternatives →

3. 3
   LiveMessage from Salesforce▲119

   Make mobile messaging a cornerstone of customer service

   2016 · salesforce.com · its alternatives →

4. 4
   Modern, Facebook Messenger▲341

   Facebook Messenger for your website, chat with visitors

   2016 · its alternatives →

5. 5CS
   Customer service reinvented. Bye bye old tickets▲31

   2017 · scup.com · its alternatives →

6. 6
   Social Customer Service – The Essentials▲75

   How to do customer service on Facebook, Twitter & WhatsApp

   2015 · its alternatives →

7. 7
   SaleSmartly▲328

   Turn conversations across every channel into customers

   Sep 2026 · salesmartly.com · its alternatives →

8. 8
   Intercom for mobile apps▲184

   A better way to connect with mobile users

   2015 · fin.ai · its alternatives →

9. 9
   Helloify▲117

   Customer and team messaging

   2014 · helloify.com · its alternatives →

10. 10
    Intercom on Customer Engagement Book▲246

    The right messages, to the right people, at the right time

    2015 · intercom.com · its alternatives →

11. 11
    Intercom on Customer Support▲141

    Behind every great product is a great support team

    2015 · intercom.com · its alternatives →

12. 12
    Freshchat + Freshdesk Integration▲105

    Everything you need to ace your customer engagement game

    2018 · freshworks.com · its alternatives →

13. 13
    Hotline▲114

    In-app chat,real-time engagement & self-service for your app

    2016 · hotline.io · its alternatives →

14. 14
    Chaty▲201

    Connect with your customers on 20+ popular messaging apps

    2022 · chaty.app · its alternatives →

15. 15
    Favorite Contacts▲104

    Communicate quickly with people that you contact most often

    2017 · apps.apple.com · its alternatives →

16. 16
    Wasify▲122

    Customer helpdesk via Whatsapp

    2015 · wasify.com · its alternatives →

17. 17
    Dream Support▲101

    Win business with memorable customer service

    2017 · dreamsupport.com · its alternatives →

18. 18
    MessageUs▲69

    Text message local businesses

    2016 · its alternatives →

19. 19
    Hit Me Up▲109

    An endpoint for receiving and managing enquiries

    2016 · its alternatives →

20. 20
    Conversocial▲6

    Social Customer Service

    2017 · verint.com · its alternatives →

21. 21
    Freshdesk▲107

    Everything you need to deliver exceptional customer support.

    2014 · freshworks.com · its alternatives →

22. 22
    Linkedin Messaging ▲151

    People centric professional messaging

    2015 · linkedin.com · its alternatives →

23. 23
    SignupLab▲92

    Sales and customer success solution for SaaS companies

    2015 · its alternatives →

24. 24
    Caller Zen▲114

    Customer support for inbound SMS and phone calls

    2016 · its alternatives →

Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →