Growth · alternatives · 2026

24 alternatives to The Help Center Academy

Learn the secrets of building a successful help center

The Help Center Academy is a free interactive guide that teaches businesses how to build an effective help center. It covers essential characteristics, best practices, tools, and resources, plus provides a checklist… Below are 24 products that do a similar job, ranked by how close each is in meaning and then by launch-day votes. The Help Center Academy launched in 2023; newer entries below may have overtaken it.

1. 1
   Help.center▲180

   Create AI knowledge base to reduce support tickets

   2023 · help.center · its alternatives →

2. 2
   HelpKit Knowledge Base▲602

   Build a professional help center or doc site with Notion

   2022 · helpkit.so · its alternatives →

3. 3
   Help Scout for Startups▲171

   Free customer support platform for startups

   2022 · helpscout.com · its alternatives →

4. 4
   Learnd▲182

   Reduce customer support with a personalized knowledge base

   2021 · its alternatives →

5. 5
   Semope ▲151

   Build a public help center in minutes

   2025 · semope.com · its alternatives →

6. 6
   Help Scout▲306

   Help desk software for a more human & helpful experience

   2016 · helpscout.com · its alternatives →

7. 7
   HelpCrunch Knowledge Base▲268

   Deliver instant answers to customers 24/7 with help articles

   2019 · helpcrunch.com · its alternatives →

8. 8
   HelpBar.ai▲339

   In-app universal search, navigation, and AI-answers for SaaS

   2023 · helpbar.ai · its alternatives →

9. 9
   Helphub▲251

   The GPT-3 powered knowledge base that writes itself

   2020 · helphub.io · its alternatives →

10. 10
    Handoff Helpers▲154

    Free Figma library to make designers better communicators

    2021 · dive.club · its alternatives →

11. 11
    Customer Support Academy▲52

    Bite-sized lessons to help you level up your support game

    2016 · buffer.com · its alternatives →

12. 12
    Helpcenter by Kommunicate▲92

    Clean, lean and simple knowledge-base and FAQs builder tool

    2019 · kommunicate.io · its alternatives →

13. 13
    Customer Success SaaS Finder▲203

    An extensive directory of the best SaaS tools for CSMs

    2023 · its alternatives →

14. 14
    SaaS Startup Guide▲597

    You have an MVP. Now what?

    2017 · contentsquare.com · its alternatives →

15. 15
    Handoff Helpers 2.0▲123

    🎨 Figma library + free lesson to help designers communicate

    2023 · dive.club · its alternatives →

16. 16
    Ultimate SaaS Guide▲281

    100 Q&A asked around scaling, sales and raising capital.

    2019 · saastr.com · its alternatives →

17. 17
    Perfect Wiki▲97

    AI-powered help center for Microsoft Teams

    2024 · perfectwikiforteams.com · its alternatives →

18. 18
    Free Help Center▲100

    Get a free self-hosted Help Center for your product

    2020 · help.dferber.de · its alternatives →

19. 19
    Intercom Educate▲485

    What a knowledge base should be–personal and intelligent

    2016 · intercom.com · its alternatives →

20. 20
    My AskAI▲188

    AI customer support that'll help you grow your SaaS product

    2023 · myaskai.com · its alternatives →

21. 21
    Enjo Help Center▲87

    AI auto-builds your help centers that learn from your team

    May 2026 · enjo.ai · its alternatives →

22. 22
    Helpman▲89

    Knowledge bases for productive support teams

    2016 · its alternatives →

23. 23
    Freshchat: Support Learning centre▲94

    Customer Support Learning Center developed by practitioners

    2019 · freshworks.com · its alternatives →

24. 24
    HelpCrunch▲114

    Customer communication tool for support, marketing & sales

    2015 · helpcrunch.com · its alternatives →

Ranked by how close each launch is in meaning, then by votes. Prices were read from each product’s own site when checked and can change. Refine with your own description →