AI drafts by Help Scout

What it does

Use AI to draft replies to customer emails. Generated based on your past conversations and help content, high-quality drafts are ready for you to review, revise, and send.

Help Scout AI adapts to how your team works, so you can serve customers faster without endless implementation.

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  EzMail.AI2023 · ▲115

  Reply to emails 10X faster with pre-filled drafts by AI

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  DraftMay 2026 · draft.innosage.co · ▲112

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  VoxReply2023 · findly.ai · ▲69

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  AI assist by Help Scout2023 · helpscout.com · ▲71

  Write better responses, faster

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  Drafting AI – Human-in-the-loop AI automation for ops teams' email2024 · getdrafting.com · ▲29

  Hi HN, I'm Jared from Drafting AI (https://getdrafting.com/). We're a Chrome extension that helps operations and customer support teams work through their inboxes more efficiently. Here's a quick demo video: https://www.youtube.com/watch?v=PCDqAMaYx2Q We believe AI can be deployed more widely when you mitigate hallucinations through human-in-the-loop review. This led to two decisions: 1. A Chrome Extension is ideal for presenting actions in third-party apps for human review. When AI suggests issuing a refund via Shopify, what better way to show it than through…

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  DraftMyMail AIMay 2026 · draftmymail.com · ▲3

  Emails that feel art directed, not auto-generated.

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