Drafting AI – Human-in-the-loop AI automation for ops teams' email
Hi HN, I'm Jared from Drafting AI (https://getdrafting.com/). We're a Chrome extension that helps operations and customer support teams work through their inboxes more efficiently. Here's a quick demo video: https://www.youtube.com/watch?v=PCDqAMaYx2Q We believe AI can be deployed more widely when you mitigate hallucinations through human-in-the-loop review. This led to two decisions: 1. A Chrome Extension is ideal for presenting actions in third-party apps for human review. When AI suggests issuing a refund via Shopify, what better way to show it than through…
Drafting AI – Human-in-the-loop AI automation for ops teams' email launched on November 26, 2024 with 29 votes, #639 of 4,990 launches that month and more than 75% of that year's launches. The site was still online in September 2026, 1 year on.
In plain words
Drafting AI is a Chrome extension designed for operations and customer support teams to process emails more efficiently. The tool uses AI to suggest actions like issuing refunds or drafting responses, but requires human review before execution. Rather than automatically performing tasks, it prepares draft actions within third-party applications like Shopify, allowing users to approve, modify, or reject suggestions before completion. This human-in-the-loop approach aims to reduce AI errors while maintaining user control over operations.
written from the facts on this page · September 2026
From the sources
Drafting AI
We help you drive your organization from 0 to AI the right way, with value delivered and clear next steps at every stop along the way. Partial automation changes the risk/ROI for implementing AI. Without it, you have to map out an entire workflow and get 100% of the cases right before you can deploy. With partial automation, we suggest starting to automate a workflow by configuring the AI to do just the first few, well defined steps, then handing off to a person to finish. Then, gradually add more scope to the AI as you get real-world data about how your people are completing the task. Because the AI is being trained to use the same tools as a person, there's no replatforming or rework as…from getdrafting.com
In the maker’s words, at launch
Hi HN, I'm Jared from Drafting AI (https://getdrafting.com/). We're a Chrome extension that helps operations and customer support teams work through their inboxes more efficiently. Here's a quick demo video: https://www.youtube.com/watch?v=PCDqAMaYx2Q We believe AI can be deployed more…
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