Cloodot

What it does

Cloodot is an 'Omni channel customer experience management suite' * Manage customer chats & reviews from multiple sources, * Maintain cross channel customer contacts, * Collect feedbacks & reviews, * Visualize brand & agents performances in detail.

Cloodot unifies WhatsApp, Instagram, Facebook, and webchat into one inbox where an AI employee qualifies leads, resolves routine tickets, and hands over the human moments with context.

WhatsApp , Instagram , Facebook , email , and webchat in one inbox. The AI replies, recommends, acts in your tools — and hands you the moments that need a person. Every number carries the scope it was measured at. Nothing here is rounded up. Less manual workload once routine conversations are automated. Every channel in one tray, the whole thread with its photos, and everything you already know about the customer — at the desk or on the phone in your pocket. Five capabilities on one surface: a shared inbox, an agent that acts, and the integrations behind it. WhatsApp, Instagram, Facebook, and webchat, all grouped by customer identity , threaded in one place. Built on LLMs, Cloodot's agent…from cloodot.com

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