Customer Service AI for Etsy

What it does

A Chrome extension for Etsy sellers: AI replies right in the Etsy reply box, written from your note, the order details and your store

Orange buttons right in Etsy's reply box write a friendly, accurate reply from your quick note, the order details and what your store has said before. You check it and press Send. Everything happens on Etsy's own Messages page - nothing new to learn. Reply, politely decline, fix your grammar or polish your own draft with one click. Type "ships Monday" or "offer size 38 instead" and get a complete, warm reply built around it. Uses the item, variations, personalization, delivery status and tracking number Etsy shows beside the conversation. If you choose, the conversations you open build a store memory: your products, policies, past decisions and writing style. Nothing is ever sent for you.…from msgassistant.com

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