Directly
Customer support automation with virtual agents
Directly launched on April 29, 2019 with 71 votes, #633 of 3,128 launches that month and more than 75% of that year's launches. The site was still online in September 2026, 7 years on.
What it does
Directly is a leader in support automation, helping enterprise companies launch and train virtual agents with our expert-in-the-loop AI platform. Instead of only addressing the easiest FAQs, enable your virtual agent to handle far more volume.
Directly On Demand Customer Support is now part of Movate.
Unlock untapped talent, scale with agility, and achieve unparalleled flexibility. Instantly scale your support team 8X—no hassle, no delay. Step into the future of CX with AI-first solutions that provide empathetic support, optimize resources, and elevate customer satisfaction like never before. Reduce contact center volume by 40%, boost CSAT up to 20%, and save millions per year. Supercharge your customer support with AI + Human Expertise -delivering fast, accurate, and empathetic resolutions at scale. We connect your customers with AI-enhanced experts who confidently say: “I understand your issue. Here’s the solution.” Seamlessly integrate AI-powered automation with on-demand human…from directly.com
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