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Dev tools · April 6, 2026

Haildesk

AI support that actually knows your business

What it does

Haildesk combines AI agents and human support in one multi-tenant platform. Automate responses with a knowledge-base-trained AI, escalate intelligently, and manage conversations across teams - all from one dashboard.

Does the same job

all alternatives →
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    AI assistants trained on your data that you can use anywhere

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    AI support platform built for startups

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    Better than Zendesk & Freshdesk, 50% of cost

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    In-app support that adapts to your product automatically

  • Alterra Answers2019 · ▲184

    AI assistant for customer service automation in Zendesk

  • AA
    An AI agent that learns your product and guides your users2025 · frigade.ai · ▲69

    Hey HN! My name is Christian, and I’m the co-founder of https://frigade.ai. We’ve built an AI agent that automatically learns how to use any web-based product, and in turn guides users directly in the UI, automatically generates documentation, and even takes actions on a user’s behalf. Think of it as Clippy from the old MS Office. But on steroids. And actually helpful. You can see the agent and tool-calling SDK in action here: https://www.youtube.com/watch?v=UPe0t3A1Vpg How is this different from other AI customer support products? Most AI "copilots" are really just…

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