Helprace
Easy as pie help desk, feedback, customer service software
Helprace launched on March 20, 2015 with 9 votes, #1,297 of 2,697 launches that month. The site was still online in September 2026, 11 years on.
What it does
Helprace is a cloud-based customer service software suite with a ticketing system and self-service help desk. Collect ideas, feedback, build a knowledge base for your users.
Helprace is a cloud-based customer service software suite with a ticketing system and self-service help desk. Collect ideas, feedback, build a knowledge base or community. More than 10,000 businesses use our helpdesk to support their customers. Sign up for a free 30-day trial today!
Due to mass business migration online, help desk software and other help desk solutions have become very popular. How else can a business improve customer service other than a well-crafted customer service software platform? The act of supporting a customer, also known as customer service is defined as keeping a customer satisfied throughout the use of a product or service. The web has changed companies’ needs for help desk software and other customer service software. Modern companies demand solutions far beyond a simple FAQ system or service desk system. To be successful, help desk software must tap into online social platforms and assist with community management in order to provide…from helprace.com
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