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AI · April 11, 2025

IB

I built AI Agents for continuous customer feedback

Growth is harder than ever. Acquisition costs, churn, customer expectations, # of competitors—all way up! Understanding your customer is your moat but traditional methods aren't great. Survey's lack depth. Human interviews aren't repeatable, scalable or convenient (for you or your customers). Franko let's you create and deploy agents to have short, targeted conversations at critical points in your customer journey. Configure your agent with a "Conversation Plan" and other details (i.e. # questions to ask, etc) and then send directly to customers! I.e. you might configure an agent to…

What it does

In the maker’s words, at launch

Growth is harder than ever. Acquisition costs, churn, customer expectations, # of competitors—all way up! Understanding your customer is your moat but traditional methods aren't great. Survey's lack depth. Human interviews aren't repeatable, scalable or convenient (for you or your customers). Franko let's you create and deploy agents to have short, targeted conversations at critical points in your customer journey. Configure your agent with a "Conversation Plan" and other details (i.e. # questions to ask, etc) and then send directly to customers! I.e. you might configure an agent to understand customer churn, and send your relevant agent link in an automated churn email sequence. Customer clicks, opens a ChatGPT-like UI, and the agent guides them from there! Short, sharp, insightful!! Let me know what you think :) Cheers, Fletcher

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