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AI · April 11, 2025

I built AI Agents for continuous customer feedback

Growth is harder than ever. Acquisition costs, churn, customer expectations, # of competitors—all way up! Understanding your customer is your moat but traditional methods aren't great. Survey's lack depth. Human interviews aren't repeatable, scalable or convenient (for you or your customers). Franko let's you create and deploy agents to have short, targeted conversations at critical points in your customer journey. Configure your agent with a "Conversation Plan" and other details (i.e. # questions to ask, etc) and then send directly to customers! I.e. you might configure an agent to…

I built AI Agents for continuous customer feedback launched on April 11, 2025 with 5 votes and more than 75% of that year's launches. The site was still online in September 2026, 1 year on.

What it does

Ready for a quick chat?!

Your customers mentioned 15 distinct problems across 1184 interviews over the last 4 months. Instead of a number and a text box, Franko asks why. What do they love? What's frustrating? You get the story behind the score. Every interview gets analyzed and classified into two tables: friction points causing churn, and outcomes your best customers love. Each row shows how it correlates with actual repurchase behavior — so you know which fixes will move the needle. Expand any friction or outcome to see all the customer words behind it—organized, in one place, ready to act on. The tables show you what to fix. NPS over time shows you if those fixes are working. Connect your store, customize your…from franko.ai

In the maker’s words, at launch

Growth is harder than ever. Acquisition costs, churn, customer expectations, # of competitors—all way up! Understanding your customer is your moat but traditional methods aren't great. Survey's lack depth. Human interviews aren't repeatable, scalable or convenient (for you or your customers). Franko let's you create…

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