Intercom Podcast - Tony Ulwick on Jobs-to-be-Done

What it does

Tony Ulwick, who has helped hundreds of companies create new products, discusses how to identify and map the jobs-to-be-done your product addresses.

The founder of innovation consulting firm Strategyn, he’s helped hundreds of companies create new goods and services using JTBD principles, as well as his Outcome-Driven Innovation process. The latter is chronicled in Tony’s best-selling book What… The founder of innovation consulting firm Strategyn , he’s helped hundreds of companies create new goods and services using JTBD principles, as well as his Outcome-Driven Innovation process. The latter is chronicled in Tony’s best-selling book What Customers Want . I caught up with Tony to get his take on why the popular Silicon Valley innovation strategy of “pivot and fail fast” is flawed, and how to identify and map the Job-to-be-Done.…from intercom.com

• 
  The Inside Intercom Podcast2015 · intercom.com · ▲178

  Conversations with startup practitioners

• 
  Inside Intercom – Bob Moesta on Jobs-to-be-Done2016 · soundcloud.com · ▲58

  How to uncover the jobs your product is hired for

• 
  Make Money Online [Ep #55] - "Customer Service as a Consultant"2017 · makemoneyonline.exposed · ▲60

  We talk about the importance of customer service.

• 
  Inside Intercom Podcast - Chris Messina, Developer Experience Lead at Uber2016 · overcast.fm · ▲112

  A chat with Chris Messina about conversational commerce

• 
  Hatching – Launching A New Company!2015 · soundcloud.com · ▲71

  A podcast about the inner workings of Need/Want

• 
  Intercom on Customer Engagement2016 · intercom.com · ▲97

  Engaging your customers in a meaningful way

• 
  SimCity, but with Permits▲936

  A free city-building game in your browser. You are the mayor. You know what the city needs. Now get it past the zoning board, the neighbors, the appeals court and the next election.

  Life & fun · 3d ago · permit.petercai.com

• IV
  I've been paying for a rural Tanzanian's education for 10 years▲778

  Life & fun · 16d ago · tanzaniaeducationproject.org

• 
  Bigwords.page – Turn any screen into a sign. The URL is the app▲728

  Turn a phone, tablet or TV into a sign. Type a message and it fills the screen: welcome signs, timers, Wi-Fi passwords and more. No app, no account, free.

  Life & fun · 17d ago · bigwords.page

• 
  Guitoro, a virtual guitar you strum with your keyboard▲573

  Play a free virtual guitar online with your keyboard or by touch. Slow songs down and see every chord, string and strum. Acoustic, classic, electric and bass.

  Life & fun · 10d ago · guitoro.com

• 
  See *almost* any carriers phone settings▲432

  Carrier settings from iPhone, Pixel and Galaxy firmware, decoded and compared: APNs, VoLTE, 5G and Wi-Fi Calling per carrier, and what each build changed.

  Life & fun · 14d ago · carrierexplode.com

• 
  The whole Solar System and every tracked satellite, live in the browser▲407

  Life & fun · 24d ago · space.bl2.net

• 
  Polymail▲1,567

  A simple, beautiful, and powerful email client for Mac

  Growth · 2015 · polymail.io

• OH
  Open Hunt – an open and community-run alternative to Product Hunt▲1,093

  Life & fun · 2015 · openhunt.co

• 
  Tribe 1.0▲621

  Walkie-talkie re-invented

  Work · 2015 · tribe.pm

• 
  Notion▲585

  Artificial intelligence-powered email.

  AI · 2015 · notion.so

• 
  Boxy▲572

  Inbox by Gmail, finally on your Mac

  Growth · 2015 · boxyapp.co

• 
  Jukedeck 2.0▲554

  Create unique, royalty-free music for your videos, using AI

  AI · 2015 · jukedeck.com