Messenger Customer Chat
Facebook's newest product for online businesses 🗣️
Messenger Customer Chat launched on November 7, 2017 with 509 votes, #24 of 3,137 launches that month and more than 99% of that year's launches. The site was not reachable when checked in September 2026.
In plain words
Messenger Customer Chat is Facebook's tool that allows online businesses to communicate with customers directly through Messenger. It enables companies to respond to inquiries and manage conversations from a web-based dashboard. The product targets e-commerce and service businesses looking to streamline customer support and engagement through an existing messaging platform.
written from the facts on this page · September 2026
From the sources
In response to mounting pressure from @Snap on the charts and @Twitter’s unprecedented move of increasing the character limit, Facebook has pivoted into the enterprise. https://twitter.com/ProductHunt/status/928043019512659969.
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