NiroHelp

What it does

Support more customers with a smaller team and lower costs. NiroHelp’s AI uses your docs to answer customer questions in chat and reply to support tickets automatically. Customers get faster answers, while your team spends less time on repetitive questions. When AI is unsure, your team takes over. All inside WordPress.

NiroHelp adds a knowledge base and support tickets to WordPress, then uses your own help articles to answer customers on your site and in every ticket.

NiroHelp is a complete help desk for WordPress — knowledge base, tickets, and an AI that replies from your docs when it's confident, and leaves the ticket for your team when it isn't. Docs, tickets, and AI live in the same admin menu — nothing extra to install or learn. Publish help articles your customers can search and browse — and that your AI reads before it ever replies to anyone. Every conversation is tracked from open to resolved. Tickets the AI can’t answer get routed to the right person automatically. The chatbot answers from what you’ve actually written, and the auto-responder stays quiet when your docs don’t clear the threshold you set. Click Migrate and your articles and tickets…from nirohelp.com

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