Opencom – an open-source Intercom alternative given the Salesforce deal
I built Opencom, an open-source alternative to Intercom for customer support chat, with knowledge-base and AI support, and mobile apps for push notifications etc. It includes a web widget, agent inbox, customer/company profiles, conversations, realtime messaging, AI support and a live demo. The aim is to provide a simple, self-hostable foundation for teams that want Intercom support without being locked into a large SaaS platform. Salesforce has just announced its acquisition of Fin, formerly Intercom, for around $3.6bn. Customer communication is important infrastructure, and I think…
Opencom – an open-source Intercom alternative given the Salesforce deal launched on June 16, 2026 with 5 votes, #2,466 of 22,647 launches that month and more than 75% of that year's launches.
What it does
Free, self-hosted live chat, product tours, tickets, and AI agents without the vendor lock-in.
Self-host live chat, product tours, tickets, and AI agents without the vendor lock-in.
The open-source alternative to Intercom. Self-hosted live chat, product tours, tickets, and AI agents—built for high-velocity teams. A cohesive suite of customer messaging tools, engineered for speed and designed for modern workflows. Built on a single real-time engine. Hi there! We are currently on the Pro plan but we need to add 5 more team members. How do I upgrade my billing plan to Enterprise? Hey Sarah! Happy to help with that. You can upgrade directly from your workspace settings. Multi-channel support inbox tailored for modern teams. Route, assign, and resolve effortlessly. Train your agent on your documentation. It will automatically resolve repetitive queries and escalate complex…from opencom.dev
In the maker’s words, at launch
I built Opencom, an open-source alternative to Intercom for customer support chat, with knowledge-base and AI support, and mobile apps for push notifications etc. It includes a web widget, agent inbox, customer/company profiles, conversations, realtime messaging, AI support and a live demo. The aim is to provide…
Does a similar job
all alternatives →
Open-Source Intercom with Help Center2022 · github.com · ▲101Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬 - chatwoot/chatwoot
Opencom, full Intercom alternative, open-source, Convex BackendFeb 2026 · github.com · ▲6Hi HN, I’ve been building Opencom, an open-source customer messaging platform - basically an Intercom alternative you can run yourself with minimal setup or infrastructure to manage. Repo + demo here: https://github.com/opencom-org/opencom https://opencom.dev I started working on it after years of frustration using Intercom. I love the selection of tools they offer, but not their complex and expensive pricing model or their frequent layout and UX changes. I wanted an open source alternative that was simple and cheap to run, making it accessible for projects of…
Open-Source Alternative to Intercom, Drift, Zendesk, FreshChat2019 · github.com · ▲417Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬 - chatwoot/chatwoot
Live Chat for Sales by Intercom2017 · intercom.com · ▲412The quickest way to get more qualified leads
Open-Source Alternative to Intercom2022 · github.com · ▲20Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬 - chatwoot/chatwoot
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